How to contact us


Kidscape Office

2 Grosvenor Gardens
London SW1W 0DH
Tel: 020 7730 3300

For our Parent Advice Line call 020 7823 5430 (Mon-Weds from 9:30am to 2:30pm)

By email

The most efficient way of contacting us is by email. Please use the email address most appropriate to your enquiry.


We offer journalists press releases, comments, blogs, radio interviews and television appearances. See Press enquiries.

Complaints procedure

We expect your experience with Kidscape to be an excellent one. However if, for any reason, you feel that things have gone wrong, please give us your feedback - we will take it seriously.

If you have a complaint about the way we have provided a service, please email You should expect a reply within five working days. You can also contact us over the phone or in writing.

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