Who we are

How to make a complaint

We expect your experience with Kidscape to be an excellent one. However if, for any reason, you feel that things have gone wrong, please give us your feedback - we will take it seriously.

If you have a complaint about the way we have provided a service, please fill out our online complaints form below. You should expect a reply within five working days.

You can also contact us over the phone or in writing:

Kidscape
2 Grosvenor Gardens
London SW1W 0DH
Tel: 020 7730 3300

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Complaints form

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By submitting this form you consent to sending personal information to Kidscape and agree to be contacted by us about this enquiry only unless otherwise stated.

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